Increasingly, the majority of people who have been schooled to use knowledge, theory, and concept rather than physical force or manual skill work in an organization and are effective insofar as they can make a contribution to the organization.
那些受过教育的,懂得如何使用知识、理论和概念的人渐渐地取代了需要体力技能的人而成为机构里的主力。当他们在各自的领域里可以为机构作出贡献时,他们往往就很讲效率。