Anyway, it had to be done, because so much of the shopfloor was empty.

无论如何，这是必须要做的事情，因为太多的车间是闲置的。

In the calm, sympathetic way Barker attended to her, you could see the years she had spent on the John Lewis shopfloor, and the kind of customer service people had so fondly talked about.

从巴克平静而富有同情心的接待方式中，你可以看到她在约翰·刘易斯店面度过的岁月，以及人们深情地谈论的那种客户服务。

(It is also good for them to stop referring to people as underlings .) Airlines and retailers have run schemes that involve executives working in front-line roles in airports and on shopfloors.

（对他们来说，停止称人为下属也是有好处的。）航空公司和零售商已经实施了一些计划，让高管在机场和车间担任一线角色。