Well, basically I don't get mad! I listen to them, and then I tell them " No" ... Well, seriously speaking, it depends... Each client is different...if they are important I try to make an agreement with them.

基本上讲，我并不会发火。我会耐心地听他们说，然后告诉他们" 不行" ...哈哈，不开玩笑了，这要看情况了...每个客户都不一样...如果他们是很重要的客户，我会尽可能地和他们达成一致。